Terms of service

Terms of Service

Welcome to Real Kurls. By accessing or using our website, you agree to these Terms of Service.

Products

Real Kurls sells wigs, hair products, accessories and related beauty products.

We make reasonable efforts to ensure that product descriptions, photographs, colours and prices are accurate. However, colours may appear slightly different depending on your device, screen settings and lighting.

Because our products may be handmade or individually prepared, minor differences between products may occur.

Orders

When you place an order, you are making a request to purchase the selected products.

An order is not considered successfully processed until payment has been successfully received and the order has been accepted by Real Kurls.

We reserve the right to contact you if there is an issue with your order, including an incorrect price, stock availability or delivery information.

Pricing

All prices displayed on our website are shown in South African Rand (ZAR) unless otherwise stated.

Prices may change without prior notice, but changes will not affect an order that has already been successfully accepted and paid for, except where required by law.

Payments

Payments are processed through the payment methods made available at checkout.

You agree to provide accurate information necessary to complete your purchase.

Shipping

Shipping is provided according to the options and fees displayed at checkout.

Please refer to our Shipping Policy for information about delivery times, shipping fees and free-shipping offers.

Returns and Refunds

Returns and refunds are handled according to our Refund & Returns Policy.

Nothing in these Terms is intended to remove or restrict any rights provided to consumers by applicable South African law.

Product Use

Customers are responsible for using and caring for products according to any care instructions provided by Real Kurls.

Intellectual Property

All original content on the Real Kurls website, including photographs, logos, branding, written content, graphics and designs, belongs to Real Kurls or is used with permission.

You may not copy, reproduce, distribute or commercially use our content without permission.

Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use the website for fraudulent or unlawful purposes.

Changes to These Terms

Real Kurls may update these Terms of Service from time to time. Updated terms will be posted on this website.

Contact

If you have questions about these Terms of Service, please contact Real Kurls using the contact details provided on our website.